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To overcome the “best I can” mindset, management, staff and operators need standards and accountability—the establishment of standard operating procedures (SOPs). SOPs are only a component of what is known as “Standard Work.”
Standard Work is documented and followed best practice methods and procedures, as well as optimized operational metrics (setup and cycle times, downtime, waste and spoilage). It is developed in a team culture and followed by the people operating equipment or executing processes. Standard Work takes SOPs to a more tactical level than the ISO 9001 Quality Management Standard. Advantages of applying Standard Work include:
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