With Cuts on the Way, Postal Service Customers Already Bemoan Delays

Even before the Postal Service begins closing hundreds of processing centers to cut costs, several businesses say they are beginning to see a decline in service. In Wisconsin, Publisher’s Diversified Mail Service, a direct marketing firm that sends out 50 million to 75 million pieces of mail a year, said there had been delays in getting promotions delivered on time.

Last year, Time Inc. complained to the postal authorities after subscribers reported significant delays in getting their copies of Sports Illustrated, People and Time.

The post office says several factors have led to what it calls minor delivery delays: