Finding a Way Home in the Midst of Tragedy

Jackie Bland, Managing Director, PRIMIR/NPES, Reston, VA

I was in my room at the Hyatt Regency Chicago, on the phone on hold, waiting for a United representative to tell me whether I could get on an earlier flight back to Washington. The Today Show was on in the background. As I waited, I watched in horror as Matt and Katie narrated the breaking new story...and yet another plane hit the World Trade Center.