Starting a small business in 1988, I came face-to-face with the biggest LIE in business history. In fact, I bought into that lie for a time, because other business owners and friends repeated the lie.
The lies began when we were seeking answers to fix operational struggles, permanently.
To be fair, they didn't realize it was a lie they were spreading. By the same token, it never occurred to them that their own business life, their LIVES, could be much better.
Sadly, after hearing the lie repeatedly, a feeling of hopelessness followed.
So, what is the biggest lie in business history?
“Chaos in small business is NORMAL!”
THAT, my friend, is a BIG FAT LIE!
To be certain, there are thousands of businesses around the world that have overcome chaos, and are now leading their competition. In fact, some have become national franchises.
You know what’s amazing? These businesses that have overcome chaos are growing at a rate, whereby their competition will likely never catch up.
Why? Because their competition has bought into and still believes that lie. Therefore, they remain blind to the fact that “SYSTEMS” COULD SET THEM FREE. Free from a continual stream of miscommunication, errors, employee infighting, cluttered offices, and general mayhem!
If this type of disorder is happening in your business, you are still believing the lie that chaos is normal. Therefore, continuing business as usual. I suggest you STOP it!
Free from the Biggest Lie in Business
The feeling of hopelessness, mentioned above, does not mean that circumstances ARE hopeless, it’s just a feeling of hopelessness.
Therefore, keep searching for the truth. The TRUTH is, the truth will set you free!
The ANSWER that ended my hopelessness years ago came in the form of a book. That book opened a new world of exciting possibilities for our business. In it, author Michael Gerber wrote something that smacked me upside the head …
He said, “YOU are the problem, you’ve always been the problem, and YOU always will be the problem, until YOU CHANGE!”
In other words, business owners are responsible for all the chaos in their business, until they change. They are responsible for implementing systems that prompt everyone in the business to correct action. So, don’t blame others in your business for chaos.
I can tell you, that was preached to me!
More importantly, I made the DECISION to change. No longer would I accept the lie that chaos is normal; much less, accepting its consequences. Furthermore, I made a commitment — never to turn back until our business ran like a well-oiled machine.
With that as our mission, we implemented systems in every phase of our business, leaving nothing to chance. The results were stunning and almost instantaneous!
Oh, did I mention? The systems worked!
Philip Beyer, founder/president of Ebiz Products LLC and founder of Beyer Printing Inc. in Nashville Tenn., is a chronic entrepreneur, business systems analyst and consultant. Author of "System Busters: How to Stop Them in Your Business" and recipient of an InterTech Technology Award for the design and development of System100 business process management software. Beyer speaks to business owners across the country on how to bring lean, sustainable order to their businesses. Contact him at (615) 425-2652.