Lately, it seems the Wimpy Boss syndrome keeps rearing its ugly head when staff is dialoging with potential clients concerning how to implement standard operating procedures correctly. I wish I had a dollar for every owner who has asked us the following question: “How do I get my employees to use quality control checklists and follow procedures? They just won’t do it!” Watch for the shocking answer!
Philip Beyer, founder/president of Ebiz Products LLC and founder of Beyer Printing Inc. in Nashville Tenn., is a chronic entrepreneur, business systems analyst and consultant. Author of "System Busters: How to Stop Them in Your Business" and recipient of an InterTech Technology Award for the design and development of System100 business process management software. Beyer speaks to business owners across the country on how to bring lean, sustainable order to their businesses. Contact him at (615) 425-2652.