Starbucks - A Cupful of Systems
It’s almost embarrassing to realize I visit Starbucks coffee stores so frequently they tend to know me by name! If my wife Susan didn’t know better, she might be jealous when younger women at various stores cheerfully welcome me as if I were their only customer.
She likes to tell people I have the entire United States mapped out by Starbucks locations. Of course, when we travel, she’s pretty quick to locate one for me with a Google search on her Droid. I like that system!
Philip Beyer, founder/president of Ebiz Products LLC and founder of Beyer Printing Inc. in Nashville Tenn., is a chronic entrepreneur, business systems analyst and consultant. Author of "System Busters: How to Stop Them in Your Business" and recipient of an InterTech Technology Award for the design and development of System100 business process management software. Beyer speaks to business owners across the country on how to bring lean, sustainable order to their businesses. Contact him at (615) 425-2652.
