So as you all probably know, ideas float in and out of the transom of my mind ALL DAY LONG. Most of the ideas that stick, however, come to me in the shower, and it is a damn miracle that I have not installed some sort of waterproof note-taking device in there so I don't lose so many of my awesome thoughts that I then share with you. But I haven't. And yet this one still managed to stick for a few days, which is always an indication that it is worth putting out there to you, or so I hope.
GULP
So here goes: I grew up in the '70s. And I also watched A LOT of TV. But so did just about everybody. And back then, we all watched the same stuff, because there were only three networks and PBS, which didn't really count because it was all nature and stuff. As some of you have been reading me for a while have probably discovered, posts like these are really just gimmicks: I am using a non-traditional idea and construct it to remind you of the fundamentals of being a successful human. Because repeating the same stuff over and over in the same way just gets boring. So consider the following phrases the next time you are having a chat with a prospect or client. And remember that you are a human being, you have a viewpoint and a side, and dammit, what you have to say is important.
DY NO MITE!—Oh Jimmy Walker, how I loved you on Good Times. I could go on forever about what a great show this was, but the gist of what I want you to get here is, is that there are a lot of responses to the question "How are you today?" So make yours count. Be like Jimmy. Give the people something they can hold on to and enjoy after you've left the room or hung up the phone.
WHATCHOO TALKIN BOUT WILLIS?—Translation: I don't seem to be grasping what it is you are trying to say—can you please tell me more?
HEYYYYYYYYYYYYYYYY—AKA—I am so cool, this is so cool, and whatever happens, everything is, was and will always be COOL.
The following items might be best used in more of an internal capacity...
Kiss My Grits—a great way to tell your co-worker or boss to go to hell, but in a cute way
Meathead—translation: You are a moron of the highest order and I am only speaking to you because I must.
Smiles, Everyone. Smiles.—Our dear Mr. Roarke always prepared his staff as the plane was landing and the guests to Fantasy Island were deplaning. It was his way of telling everyone to get ready, put on their gameface, and prepare to make each and every customers dream come true.
I hope you had as much fun reading this as I had researching it and writing it. The phrases that didn’t make the cut were just as good as the ones that did, and I might even have to write a sequel if I get enough positive feedback. Thanks for indulging me.
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- Business Management - Marketing/Sales
Blogger, author, consultant, coach and all around evangelist for the graphic arts industry, Kelly sold digital printing for 15 years so she understands the challenges, frustrations and pitfalls of building a successful sales practice. Her mission is to help printers of all sizes sell more stuff. Kelly's areas of focus include sales and marketing coaching, enabling clients to find engagement strategies that work for them and mentoring the next generation of sales superstars.
Kelly graduated from the University of Michigan with a degree in Political Science and, among other notable accomplishments, co-founded the Windy City Rollers, a professional women's roller derby league. She is also the mother of two sets of twins under the age of ten, so she fears nothing.