People vs. Computers: What's the Best Way to Fix Bad Mailing Addresses?

A USPS executive recently warned that the shift to more non-career carriers is likely to reduce the chances that mail with incomplete or incorrect addresses will be delivered correctly. Comments from both front-line employees and mailers confirm that the trouble has already started.

“Up until about five years ago there was always one carrier on one route meaning that every route was staffed properly,” a 27-year veteran letter carrier commented recently on my article "New Postal Hires Mean More 'Return To Sender' Mail." “Now, every day is nothing short of chaos.”