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The U.S. Postal Service should invest to position itself as a “de facto national service provider” at the heart of digital communications in the United States, according to a new report from the Office of the Inspector General (OIG). The first in a series of reports from the OIG’s Risk Analysis Research Center on how the USPS should be engaging with an increasingly digital U.S. population, the study says the USPS actually has a major advantage over private corporations in pursuing online opportunities.
While the OIG held back from setting out a digital communications strategy for the USPS
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