Xerox’s Burns: ‘We’re Making a Seismic Shift in our Business’

Xerox Corp., which ended 2011 as more of a business services company than an equipment manufacturer, started off 2012 by taking even more strides along that path. The (latest) quarter marked a watershed moment for Xerox, as services not only continued to be a bigger part of the company than technology but also—for the first time—accounted for a majority of overall revenue.

Technology revenue from the sale, supplies and servicing of such hardware as Webster-manufactured iGen and CiPress digital printing presses was down 5 percent.

The printing business “remains core to our business model,” (CEO Ursula) Burns said Monday