2004 HALL OF FAME Charles Krehbiel -- Picture Perfect

"I try to avoid paradigms, instead asking employees for their opinions and point of view," Krehbiel remarks. "I like to think that we foster a culture where people are free to express their ideas and values."

Krehbiel has the same listening skills when it comes to dealing with his clients, who have learned that the man's word is his bond. Allan Conley, manufacturing manager for Wiley Publishing in Indianapolis, relies on CJK for the production of four-color computer technology books.