2004 HALL OF FAME George Stephenson -- Savior to His Company
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Personal Touch
What customers like most about Stephenson is his willingness to be personally involved in their projects, notes Dick Flanagan, national communications director at AMVETS. Stephenson has printed AMVETS' quarterly four-color magazine, American Veteran, for 14 years.
"I've noticed that with other printers, you only deal with the sales rep. But George makes it his business to stay involved with customers and stay in touch with them," Flanagan says. "I've never seen anyone take an interest in customers like he does. That sense of treating each client personally all flows down to his salespeople—that willingness to help and go the extra mile."
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- Companies:
- Heidelberg
- manroland Inc.
- People:
- FAME George Stephenson
- Places:
- ALEXANDRIA, VA
- Washington, DC
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