2013 Hall of Fame : Bill Fitzgerald - It Was Love at First Sight

Dan Shipman, vendor management and procurement strategy manager of global supply chain at Houghton Mifflin Harcourt (HMH), is amazed by Fitzgerald's problem-solving skills. It took 25 years before the printer missed a delivery date—while Fitzgerald was on vacation—and "they killed themselves to get the job done," Shipman notes.