A Productivity Paradox --Dickeson

Unfortunately we're not all equally gifted, positioned or lucky enough to make it into that winner's circle. All men (and women) are NOT created equal in talent, position or good fortune.

Our choice of information has been deceptive. We know that Budgeted Hourly Rates (BHRs) are false and misleading. Yet everyone in the plant sort of believes in them. "Drink the Kool-Aid," says the preacher, "and we'll meet in Heaven." "Buy the new machine," says the sales rep, "and it'll reduce your costs 40 percent." What the rep didn't say was, "Buy the new machine and you can fire three people," even though that was what he meant. We expect suppliers to deceive us because they use the same words to create a never-never-land that we use to deceive ourselves.