A Quantum Leap--From Foresight to Fortune...a Gamble Pays

Imagine a startup business incorporating the ISO certification process into its digital workflow from day one. Cudahy contends it's better to start sound manufacturing practices from the beginning than to incorporate changes later.

White agrees and says learning is an important part of Quantum's business philosophy. He believes Quantum is a "learning organization" from front-end to back, and he emphasizes that the most valuable lessons involve customer service.