A Talk With Alexander van Meeuwen--Capturing Critical Mass

"We want to maintain the role of true consultants," he says. "We are pushing to give advice and suggestions to our customers on a constant basis that will help them achieve new levels of seamless digital workflow, at whatever particular level they are ready for internally."

Van Meeuwen pauses. He leans back in his chair and looks up for a second, as he ponders Agfa's rejuvenated customer stance.