Accounting Crisis Mode --Dickeson

Are any of the printing MIS (Management Information System) suppliers) offering an adjunctive CRM module? Not to my knowledge. Why not? We haven't demanded it and indicated a willingness to pay for it, so they won't invest in program development. Why should they? That's the wonderful, but sometimes fatal, loop we've created in our market-driven economy. We demand BHRs and JCAs. We'll pay for them even though we don't use them. Suppliers find their market in our misguided and outmoded needs.