ATASCADERO, Calif. — June 14, 2017 — AccuZIP, a data quality and postal software company serving customers nationwide, has fielded a new team of senior-level staff providing professional services to companies using and integrating their products. AccuZIP Professional Services simplifies complex workflow construction so customers can focus on running their businesses.
Mailers can choose from one of three AccuZIP Professional Services packages. The company also offers custom professional services support programs to meet specific needs.
AccuZIP designed the Standard Professional Services package for customers with limited needs or budgetary/time constraints. This package ensures customers receive help to integrate AccuZIP’s enhanced features and Application Program Interfaces (API’s) into their current workflow. Customers typically use their Standard package hours of included custom programming for developing commands, scripts, advanced merge/purge specifications, data manipulation routines, and third party integrations. The package covers setup, configuration, familiarization with created tools, and live online training.
For customers with more complex or custom configurations, AccuZIP’s Performance Professional Services package will swiftly yield tangible results. The software company designed this package for customers with multiple users and/or those planning multiple AccuZIP integrations, API’s, user interface development, or other add-on modules. Besides the coverage offered by the Standard package, customers will benefit from advanced third party application integration services support, custom reports, and data grooming techniques.
The Pro Professional Services package is for customers wishing to exploit the complete AccuZIP Enterprise solutions feature set. In addition to expanded online training and custom programming support, this package incorporates full-service consulting and mail management, including access to postal and mail optimization experts.
AccuZIP will continue to provide top-notch technical support services to all of their customers at no charge. The company guarantees 15-minute response times on support emails and always answers the phone with live employees when customers call during business hours. Professional Services packages are optional.
“Professional Services are for those customers who told us they love our software, but don’t have the time to define custom settings, build scripts and commands or implement API integrations that enable them to reach the level of automation they need to process their work efficiently without major changes to their existing processes,” says McKiernan. “We listened to their concerns and created the Professional Services department. It is all about adaptability. Our Professional Services motto is ‘Where We Adapt to You’ – limiting the changes needed to existing processes and procedures making for ease of implementation so our customer partners can process more work in less time.”
AccuZIP offers a free, 10-minute workflow assessment to help businesses choose the right products and level of professional services. To find out if Professional Services is a fit, AccuZIP created a simple 3-question survey which can be accessed here.
The preceding press release was provided by a company unaffiliated with Printing Impressions. The views expressed within do not directly reflect the thoughts or opinions of the staff of Printing Impressions.
- Companies:
- AccuZIP Inc.