Adhesive Binders — Tightening the Belt

Through it all, customers are still asking for lower prices—frantically waving table-top machine money while standing in front of the floor- model machines. They can't be blamed; profit margins are tight.

"Customers are seeking automation, cycle speed and quality of end product," notes Mark Hunt, director of marketing at Standard Finishing Systems, a division of Standard Duplicating Machines. "The customer's expectation for quality and productivity always goes up. They're unwilling to make any compromise in quality and still try to keep overhead down."