All Out Print Communications: How Bigger Can Be Better

"If they don't care about the customer," Capuano notes of employees, "they're not working here."

Capuano's industry resumé extends before his company's November 2005 birth. His father, Jim, founded a shop called Multiple Images in 1986, before selling it to Houston-based Consolidated Graphics in 1999. The Capuanos stayed on board to manage the company for another six years, but increasingly found they wanted to go in a somewhat different direction from their traditional 40˝ sheetfed work.