Am I Wrong Here? — Dickeson

You need this data for each machine you run, call them op-codes or stop-codes. Did the machine stop itself? Why? Did the operator stop the machine? Why? Look at how this coding of stops has succeeded for web presses and binders in the past 15 years. It can do the same for folders or envelope inserters if we apply the logic. Collect the data. Analyze it by looking for signals. Fix signal causes. Ignore noise.