American Printing — Fast-track Firm

"We tend not to lose customers," he says. "We build deep relationships and we sell horizontally within a given company, so that we're not relying on one person to keep us in the game."

American Printing has developed an eight-step formula for success in the printing industry.

According to Sturgeon, the points have buoyed the company during its growth period and are an essential part to making the five-year growth plan become a reality.