American Printing of Rhode Island — Putting Clients First

Ask Carroll what he means by superior customer service, and you’re in for a long conversation and lots of examples. One example centers on something as routine as answering the telephone. If you call APRI during working hours, 99 times out of 100, you will be connected immediately to a live person—and one who has been with the company, knows the business, and can answer questions, as well as connect you to the person you are looking for.