AMP Printing: Finding the Happy Medium

"If the customer is satisfied with our pricing, service and quality, they walk away smiling, thinking 'You did a great job,' " Main observes. "That creates positive reinforcement to our sales team. Our production employees are happy, too, because they're busy running jobs on productive, efficient equipment that doesn't break down. It creates a positive environment, and that's a measure of success. It's a very infectious feeling when you work for that type of company, because it shows pride in the product."