Balancing People Capacity --Dickeson

Not hardware capacity. When we say the word "capacity" we automatically think of the impressions a press is capable of producing or the number of signatures a binder can handle. Forget hardware capacity. Think of capacity as the value that can be added by the people employed by a printing firm.

That's the value adding capacity. If you had a room full of presses and binders you couldn't add value without people to operate and administer them. Capacity issue restated: how much desired value can the people add? Look at the difference between Profit Leaders and the lower 75 percent of printers reporting to PIA using the total comp paid out as the measuring tool of capacity.