Becoming a Certified Mail Service Provider

The new age of efficiency

Kathleen Huber, the Customer Service Representative for Print and Mail, uses the software daily. “I process the mailing lists and do the actual work within SmartAddresser, and I couldn’t be happier with the support I get from SmartSoft,” she says.

The team has been thankful for how the process has become standardized, noting that one of the most helpful features of SmartAddresser is the NCOA updates, because it helps ensure customers with at least 99% accuracy. “By using SmartAddresser for our full-service mailings—and consistently performing above the required thresholds—we have been able to take advantage of the deferred permit fee payment program offered, and avoid the annual fees,” Mendoza explains. “The greatest benefit of your software, in my opinion, is that it has proven to just work and allowed us to achieve our goals. We can’t ask for more than that.”