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Like Midstates, The John Roberts Co. addresses a wide cross-section of clients, among them health care, financial services, insurance, education, retail and automotive.

The John Roberts Co. takes an aggressive approach toward training, development, health and safety—and that approach is achieved from the top down. Partnering with several outside firms for leadership coaching and mentoring, a number of sessions have touched on topics including conflict resolution, addressing performance concerns, and effective personnel management and communications. Sales and customer service reps are provided courses in building customer satisfaction and managing expectations.