Bindery Management — Flourishing At Finishing

The bindery exec reports that three of the company's major competitors went out of business in the last 18 months and some of that equipment did go to printers. He still has confidence in the market, however.

"The companies that have gone out of business brought it on themselves. I saw quotes from one company that said it only answered the phone from 11:30 a.m. to 4 p.m.," Berry says. "There is still a market opportunity for trade binders that are customer oriented in all aspects—quality, pricing and turnaround time. You can't just offer two of the three any more."