BOOKS - Textbooks Lead the Way

Lane touts all of R.R. Donnelley's products—el-hi, college, religious and trade—as being successful in 2000. Perhaps one of the reasons for this was an ambitious program designed to improve the huge printing company's efficiency.

"One of the initiatives we took this year was to work on installing a uniform PDF file format workflow across all of our plants," Lane explains. "We've seen a migration from more and more of our customers, and across the industry, to a PDF file format. By having this uniform workflow, it allows us to improve efficiency and speed. We can share work across divisions and leverage our size, if you will, to create increased capacity and flexibility for our customers."