Bradford & Bigelow — Company on a Mission

“Implementing new technology is never easy,” notes Heather Richardson, executive vice president of operations. “Re-imposing our film and electronic libraries for reprints from 32 to 48 pages was a challenge. On several occasions, I had to swear on a stack of bibles to John and the sales team that we could make this conversion and it would be seamless to our customers, without costly imposition errors. Thanks to our dedicated staff, we made the transition a success.”