Branch-Smith Printing -- Branching Out

Management applies the same thought and satisfaction standards to its employees. It demonstrates its commitment to them through an annual employee satisfaction survey, systematic performance appraisals and by retaining its work force even during economic slowdowns.

Low Turnover Rates

The company benchmarks its employee satisfaction and turnover levels; and, not surprisingly, its turnover rate is low. The positive effect these and other activities have on employee commitment and morale can be measured in hard numbers: Value-added sales per employee has increased 33 percent during the past five years.