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In previous columns, I have shared ideas about how to build market awareness and generate leads using vehicles such as direct mail and Internet search optimization. But what happens to those leads once you acquire them? Obviously, simply generating the leads is not enough. Leads must be acted upon by qualified sales professionals to turn those leads into revenue. And ensuring that this happens requires constant management oversight.
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- Companies:
- NAPL
- Xerox Corp.
- People:
- Cary Sherburne
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