BUSINESS INTELLIGENCE SOLUTIONS — HOW TO GAUGE SUCCESS

Most information management systems offer visual representations of data, which is really what the capability is all about, says Andrew Grasso, marketing coordinator at CRC Information Systems in Scottsdale, AZ. "The information is out there (in the system), so now you're just specifying that you want it to be displayed in one centralized area so you can monitor it very quickly," he explains. "We choose not to use that term (dashboard) for the capability."