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In its 2008 Marketing Outlook, the CMO Council reported that quantifying and measuring the value of marketing programs and investments remained the top challenge for marketers that year. -Other key priorities included growing customer knowledge, insight and conversations, as well as upgrading the efficiency and effectiveness of marketing groups. While the Council’s 2009 Marketing Outlook has not yet been published, it is likely that these priorities will remain roughly the same for most marketers.
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