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Aren't we doing this now? We're trying—but we're not measuring. Until you measure, you can't control! We're blind men seizing the elephant's trunk and calling the animal a snake. To my knowledge we haven't thought about using CLT to manage variance of net press speed, net binder speeds, makeready hours, materials purchasing or any other activity of print production. Instead of a range, we're using single number "standards" to estimate activity time and (ugh!) price our jobs, schedule production facilities and order tons of expensive materials.
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- W. Edwards Deming
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