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This all appears to fit nicely with Eliyahu Goldratt's Theory of Constraints. Chaos variations do constrain production throughput. Many times those constraints—design limitations—are the policies we've imposed for reasons of culture or habit. They're based on assumptions of how we think things work. Oftentimes those assumptions are wrong, or just outmoded. (Job cost accountancy is a prime example.) To "elevate" those system constraints (as Goldratt would put it), we must think deeply about them and be prepared to try some changes.
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