CIM In Action -- Awaiting the Big Payoff

"We obviously wish the technology providers were moving a little faster, but they're not. In the meantime, you utilize everything you can do today," Fairley says.

There's more to it than just the capabilities of new equipment, he adds. "You can't rebuild a printing facility overnight. Our operation is integrated really well. As we continue to make upgrades in equipment and infrastructure, we're seeing those benefits being further enhanced from each of the manufacturers."