Citation Press--Rags to Riches

While technology has improved turnaround times, it's Tran's employees who ensure that a quality job is delivered the next day—something that is not lost on Tran.

His own experience as a refugee has given him an insight into the lives of his employees. After all, it was Tran's inability to procure medical benefits at one of his first printing jobs that sparked his desire to own his own business. "It's very difficult; but if we want to make money, then we have to spend money. We have to take care of them. If we look after [our employees], they will work hard, and we'll reap the benefits."