CLICK CHARGES — KNOW YOUR USAGE

According to Blumsack, a key differentiator for Kodak is the perk of having operator replaceable components (ORCs) on its NexPress digital press that allow users to effect service repairs much more quickly and eliminate considerable downtime from the equation.

“If you have an image quality issue with one of our competitor’s devices, you need to call the manufacturer,” Blumsack notes. “You have to wait for a call back, and then they schedule you a service time. You have at least a couple hours of downtime that day.