CLICK CHARGES — KNOW YOUR USAGE

“Click charges allow us to create a lower cost entry point for our customers in addition to helping them manage cash flow by aligning revenue and expenses,” notes Steve Kneeland, vice president of service, sales and marketing for Xerox Corp.

From Xerox’s perspective, base and click charges have to be matched to customer requirements. Xerox will customize the service plans from one shift, five days to three shifts, seven days coverage (with holiday coverage, if required).