Enduring The Economy -- Staying Afloat

“You must have a print management system in place. One that allocates costs—both to jobs and to departments—and that quickly tells you which people are producing and which ones aren’t. This is not about automating; it’s about understanding what’s going on in a complex manufacturing environment.”

Often times, it pays a printer to ask the question: “Where are my profits coming from?” Bill Lamparter, president of PrintCom, contends that most printers really don’t know the answer. Don’t laugh; Lamparter recalls one audit where he suggested that a printer pay one of his salesmen to not come into the office or call on customers, because all of the work he brought in was unprofitable.