COMPUTER-INTEGRATED MANUFACTURING -- Making Customers' Work Flow

All new developments follow a common track, Jones asserts. "First, you've got to make it work. We're still in that phase, but we should have a lot of this stuff figured out by the end of this year. Once it works, then you make it work right. We'll be in that phase probably in the first half of '04. Lastly, you make it work fast. I don't think we'll ever get to a lights-out manufacturing environment, but we can get pretty close over the course of the next three years," he concludes.