COMPUTER-INTEGRATED MANUFACTURING -- Making Customers' Work Flow

The chief exec doubts whether LaVigne will ever be in a position to have all work come through a single interface. That's okay, because customer system setup and maintenance has proven to be a new revenue source, albeit a modest one, he points out.

Wells doesn't expect it to be a long-term opportunity, though. "Customers are going to start developing their own buying systems," he concludes.