Computer Management--Proactive Management

The solution: Pender reports that the implementation of ROS (Retail Operations Support) allows Quebecor World to unite a nationwide network of production facilities into a "virtual mega-plant" whose capabilities are unmatched. "We selected the Prograph systems, as there was really no true alternative on the market that would provide us the planning, scheduling, shop floor and EDI capabilities we required," explains Pender. "All of the other systems we looked at had a cost-focused approach, and the critical details about the job—page contents, versions, run list information—were not handled in the system. Prograph was also the only system that could support the EDI we wanted to achieve with our customers, for many of whom we produce tens of millions of inserts on a weekly basis across multiple production locations."