Computer Management--Proactive Management

The largest bottlenecks to Challenge's original print management system revolved around communications. Job tracking was a matter of going around the shop to physically find the job. Realistically, only one person had access to the job information at any one time—the person holding the job ticket. So multi-tasking on a job was cumbersome. Any changes to a job already in progress required manually tracking the job down and changing all related documentation.