COMPUTER MANAGEMENT SYSTEMS -- The MISsing Link

Tuggle says the company did investigate turnkey e-production/e-commerce services, but management was hesitant about having somebody else retain its job information on an outside server. "We wanted to control the system ourselves," he explains.

The other reason for deciding to build an internal system was to enable the Internet interface to be used internally by GCC's staff, instead of the usual setup of work-stations on a LAN, Tuggle says. "Our staff works with the system in the same way as our customers," he notes, "and our clients can see everything we do except for our costs."