Concerns Regarding Postal Inspection Services Initiative for Move Update
What are you suppose to do when the address they are getting back was the address they had in the first place but because of anomalies in the Postal Services database or how they are reading them, the address was identified as an error and a fee was charged?
The mailer gets caught in a vicious cycle and really struggle with these issues because they put their hands on these pieces daily. As they get them back they are trying to work them and correct them. They flag and remove the problem records from the automation stream and pay full postage on these pieces until the record can be resolved. They want to utilize the information they are getting back because they paid for it----and they want to be compliant. But, in many instances, because of the shear volume they are dealing with that contains contradicting information, they are not seeing it as a good alternative to the process they already had in place.