MFSA/NAPL Conference — Survey Results Are Fulfilling

A significant divergence comes in as the fulfillment client profiles are analyzed. M&F specialists average 25 fulfillment clients, while printers are double that number. This means that the average client revenue of the former is $85,800 vs. $31,100 for printers. This economy of scale difference is significant and surely drives higher relative administrative costs, which tend to be fixed, for printers. Both groups have solid dependence on their top five clients, with the averages being around 75 percent.