Confronting Reality About Margins --Dickeson

It's a People Problem

Either the lower three-quarters of commercial firms have too many people for the value they're adding or they're paying each person employed far too much. There's a 9.5 percent to 10 percent difference of value-added in personal compensation between the two groups!

That, good buddies, is where the difference really comes home to roost. That's the reality we must really confront in commercial printing. Pricing you can forget. Compensation for people, including all the benefits that go with the people, is where the truth lies hidden.