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"Frankly, we had dug ourselves a pretty big hole; we had our work cut out for us," states Ambrose. During the second quarter of 2002, Ambrose implemented an ongoing sales training plan that included a different level of accountability. Ambrose notes, "We tied our bonus structure not only to new qualified prospects, but also to making those new prospects clients. The timing of The Mañana Man contest couldn't have been better!"
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